Jeanine Lu

​★★★★★
"We have nothing but praise for Jeanine. She seemed to really understand what we wanted from the start and quickly found a house we fell in love with. Literally, the first house she showed us was the one. Being first time buyers during the pandemic, we were unfamiliar with the process and very nervous. Jeanine gave us confidence by guiding us throughout: from what to offer, what to ask for and what to expect. Her communication was exceptional. She anticipated our questions and we always felt that we knew what was going on. Whenever we had a hiccup, Jeanine already had solutions ready–whether that was getting the sellers to fix something or connect us with vendors that we needed. Jeanine has a great balance of warmth, candor and professionalism. There was never any pressure from her when making decisions big or small and we always felt she had our best interests. We love our new home and could have not done it without her. We heard from friends how difficult and stressful it was to look for a house in the Bay Area–I think we certainly lucked out with Jeanine." - House Buyer

​★★★★★
"Jeanine is very helpful and response to us quickly during our first home buying journey. We started from not knowing what we want to understand more and more about what we like and what we want during this 4 months journey. We are pretty thankful to have Jeanine as our agent and we will definitely work with her again when we need to buy or sell our property in the future." - Polly

​★★★★★
"I was a first time buyer and was scared to death of the housing market in the California Bay Area. Fortunately I found Jeanine who turned out to be an extremely experienced, personable, and responsive agent. Some specifics that show this: - Responds very quickly to any question I ask over text or email. - Is always on time to every house showing. - Took a lot of extra time to answer all my newbie questions. - Is very very good at negotiating to get me the best deals. - Even our loan officer was impressed by the responsiveness and negotiation skills of Jeanine. I really hope she'll be available when I buy my next house several years in the future." - Willy

​★★★★★
"We (my husband and I) first encountered Jeanine at the beginning of our process of searching for potentially buying a house. We asked for a video walkthrough of a house we saw on Zillow, and she happened to be the one who showed it. She did a great walkthrough and was great at answering all of our questions. She immediately passed on some general new-homebuyer information to me and talked with me on the phone about my home buying desires, timeline, knowledge, etc. She never felt like she was pressuring me one way or the other, always meeting me where I was at. I was honest at the beginning - "I don't know if I'm close to buying a house, I'm just starting the looking process." And she was okay with that, sending me houses of different types and locations, just to hear what things I liked or disliked about each one to give me further pointers. Even during the COVID-19 crisis, she skillfully arranged many walkthroughs of different houses. In addition to showing us houses, she also connected with us as people, getting to know us and our family and our needs and wants. She bonded with us over shared experiences or passions. It made it very easy and comfortable to work with her. After a few months of this, we found a house we loved. She helped us with the application and offer process. We did not get that house, and she was shocked. She had assured us our offer was very reasonable, but the winning offer was significantly over ours, which was already over the asking price. We all shared in the disappointment for a bit, but then we kept on looking. Throughout this process, my husband and I were finding listings on our own and sending them to her, all while she continued to find listings for us as well. It felt like we could be as involved in the process as we wanted. If we wanted to do the looking and have her just connect us with the details or showings, she was willing and able to do that. Though Jeanine works with Compass, there was no conflict or pressure to only see Compass houses. In fact, some of the houses we saw were from other companies, and when their real estate agents met with us, they always had positive things to say about Jeanine. It felt like yet another good sign about her. Finally, we found another house we loved. She once again helped us put together an offer. She even suggested some conditions we wouldn't have considered to improve both our offer, and the end purchase for us. This offer and those conditions were accepted, and we bought our new home! She gave us our first housewarming gift, and has continued to text us every so often just to check in and make sure everything is going all right. In summary, Jeanine is personable, knowledgeable, helpful, kind, and good at her job. We had the good fortune to just stumble upon her early in our search, and I'm so glad we did!" - Qravenwood

​★★★★★
"Jeanine was incredibly helpful in the process of buying our house. She was very knowledgable about home construction and helpfully pointed out aspects of houses that we may not have thought of. She was also very prompt with communication and getting us disclosures. When it came time for negotiation, she walked us through the various components to think of and offered advice on how to come up with an offer. When it came to making an offer, she was able to balance our desire for a home with our willingness to take on unknown risks. Would highly recommend anyone looking to buy or sell a home to seek out Jeanine!" - Shiantel

​★★★★★
"Highly recommend Jeanine. She has represented us as buyers. We have extended offers to different houses until we land to the final accepted contract. Jeanine helped for each offer, helping us to determine our chances for each price point we offered. She was responsive and helpful." - Buyer

​★★★★★
"Jeanine is an incredible agent! Responsive, persistent, collaborative, reassuring, and always looking out for you. My wife and I were on the market for our first home and needed a ton of help. Starting with our first call, Jeanine listened intently to what we wanted in a home with genuine interest and immediately found homes that fit our criteria. Over the course of a few weeks, Jeanine tirelessly continued to find more homes to visit and worked around our schedules to get us in the door as early as possible. As we saw more homes, we adjusted what we were looking for and Jeanine eagerly adapted to our new home goals. She also continued to educate us about common challenges homeowners face and how to read through all the material sellers provided. When we finally found a home we wanted, Jeanine prepped us for the rapid purchasing process and coached us through putting together an effective offer. She kept us calm and level-headed even though the process was stressful due to things out of her control. Jeanine’s negotiation skills successfully got our offer accepted at $100k under original asking! Even after we got our keys, Jeanine continued to check in on us to make sure we had everything we needed. We cannot have found a better agent to work with!" - Jon

​★★★★★
"We started to work with Jeanine through Zillow as we were visiting houses. She was really helpful and responsive throughout the process. We worked with different agents before her and we were hesitant to have a realtor to represent us. However, our experience with Jeanine was seamless and her friendly yet professional approach really comforted us during this stressful process. I highly recommend her!" - Buyer

​★★★★★
"Jeanine was very pleasant to work with. From the beginning she was so patient with us and wasn’t pushy. She tried understanding my husband and I’s needs, and respected our time when we weren’t ready. When we were finally ready to buy our condo, she made the process so easy and flawless. Even after we bought our condo, she would still follow up and help us out with any other questions we had. Jeanine is amazing to work with, if you ever decide to buy a home and need a realtor, she is the go-to person." - Laya

​★★★★★
"Jeanine is fantastic! We were first time buyers who had a LOT of questions. Jeanine expertly guided us through how to read disclosures, assess a property for its potential, and consider the practical realities of different houses and neighborhoods. Jeanine pounded the pavement for us. She followed up with listing agents and armed us with as much information as possible to decide if we wanted to make an offer. Jeanine was respectful of our time and budget. We never felt that she was taking us to see properties that we couldn’t afford or selling us on something we didn’t want. I wholeheartedly recommend Jeanine’s services! 10/10!" - Adam

​★★★★★
"Great team player and motivated. Always kept us in the loop and gave awesome advice. Took the necessary time to educate us on our first home buying experience." - Benjamin

​★★★★★
"Jeanine is super nice agent. she is very professional, responsive, proactive and patient in helping me hunting for an ideal home without rushing for a purchase. Jeanine is very friendly and nice, she treat me like a friend and have gave me a lot of valuable advises and recommendations. She even follow with me even after the transaction. I definitely recommend Jeanine. she is the best Real estate agent i have ever met!!" - Buyer

​★★★★★
"Jeanine is very friendly and upbeat. She knows the San Francisco Peninsula very well and answers questions even late at night. We had a mortgage broker who wasn't moving quickly enough for the deal we were working, and Jeanine stayed on top of him even more than I did. She negotiated with listing agents on our behalf, staying within the budget we had set, and gave us sound feedback when we started negotiated price with the sellers. Jeanine is easy to work with, works hard on your behalf, and keeps you updated so no deadlines are missed." - Lezlie

​★★★★★
"Jeanine was referred to me by a friend who bought a home from her. Two words come to mind when I think of Jeanine; prompt and receptive. I didn’t feel judged or pushed into anything and she tries very hard to adjust to my schedule to look at homes in the Sunset Area. I am writing this because I was so impressed at the level of service Jeanine gave even though I don’t have a set time to buy. Highly recommend for honest recommendations and suggestion I will definitely go through her." - Anonymous