The Kozak Team

★★★★★
"Excellent! This was my first time selling a home, I was reluctant to engage with any realtor. So I decided to start by looking for someone who recently sold property in my neighborhood. I found Melanie and the Compass team from a flier I received in the mail. This was the best decision I made… Upon meeting with Melanie and Kerry, I realized they were extremely professional and experienced. And they offer a Concierge service, which provides funds to use for inspections, repairs and misc, prior to the open house. The best parts include, preparing the home for sale, completion of all required documents, and the constant communication during the entire process through close. Melanie basically took over all aspects of the preparation for sale, by coordinating and scheduling all inspections, repairs and staging with a sense of urgency and thoroughness. This lessened a huge burden from me and was greatly appreciated. I can't say enough for the requirement by Melanie to complete and compile all necessary documents for the disclosure package. This ultimately allows the buyer to review a complete picture of the property in one concise packet. The best part was the constant and consistent communication from Melanie during the entire process. It was a complete collaboration between myself and Melanie. And, although all final decisions were for me to make, leveraging her expertise and experience made it easy to make necessary choices. I would definitely recommend and select a Compass realtor and especially Melanie and the Kozak team again, if I were to purchase or sell any future properties. They were excellent! Thank you, Melanie and Kerry."
​ -SELLER | G. Iwamura

★★★★★
"My partner and I met Melanie at an open house and decided to try working with her to buy our first home. Melanie invited us to her office in downtown Walnut Creek, and we were immediately impressed by her professionalism and friendliness. Melanie has an incredible depth of knowledge of different neighborhoods within the Pleasant Hill, Walnut Creek, Concord cities (and I'm sure many others). We would often text Melanie for advice on a specific listing we found interesting, and she would promptly respond giving her knowledge of the neighborhood, schools, how busy the street was, etc. Though some of this information can be gleaned from the various home listing websites, there are subtleties that only an experienced agent such as Melanie can discern for you. We also live on the other side of the bay and were in parallel looking for a home there with another agent, so Melanie would often visit homes for us during the week (she even provided a video walkthrough for one) and let us know if she thought it would be worth looking at over the weekend. My partner and I would often talk about how lucky we were to find such a talented agent in the East Bay on our first try! Even though Melanie already has an impressive sales record from working with so many clients, we always felt like VIPs with her prompt communication and attention to detail. "
-BUYER | E. Tang

★★★★★
"We happened to meet Kerry while visiting an open house she was showing. While that house wasn’t right for us, Kerry and team definitely were. As a first-time home buyer, I was a little nervous going into the whole process. Kerry took the time to walk us through every document every step of the way to make sure we understood what was going on. She understood my initial hesitation about signing an agent agreement and found a solution that worked for us. She never judged any of my questions, frustrations, or concerns and always treated me with respect, kindness, and understanding. Rather than just telling us what a great agent she is, she showed us her excellence by going above and beyond and proved that she was the best choice. Among the qualities that I most appreciate in Kerry is her quick communication, her willingness to find solutions to any problems we’ve encountered, her market knowledge and ability to put that into action and having an agent (and team) that we could really rely on to provide all the support we needed from start to finish. Thanks to Kerry, we are now living in our dream home, and we never would have considered putting an offer in if it were not for her knowledge and support. Kerry and her team are genuinely good people, and did more than any agent would be expected to do to make sure we got the home that we wanted. I’m very thankful that we visited that house and happened to meet Kerry or we would still be searching for a house today. It really feels like we made a new friend throughout this process and not just a business relationship. I will certainly be recommending Kerry to anyone I know that is looking to buy or sell in the area."
-BUYER | Steven

★★★★★
"As a first time home buyer, we had a ton of questions. From our initial consultation to post closing, Lauren was there every step of the way. She truly cares about her clients, was patient with our questions and always made time for us during the home buying process. In the midst of a tough market, Lauren guided us through decisions on each offer we made, talked us through inspections and all paperwork with great detail of what it all meant to us. We truly felt like she was rooting for us the whole way through and that we were a team driving towards a common goal. Lauren was able to negotiate repairs and a repair credit in a seller’s market! Integrity, knowledge and honesty were a part of every conversation we had and I can’t thank Lauren enough for helping us find our first home!!"
-BUYER | Natalie

★★★★★
"Lauren went above and beyond to help us buy our home in a super competitive Bay Area market. Lauren is absolutely amazing. She is very knowledgeable and she was super responsive to all of our questions. She was able to find the perfect home for us before it even went on the market. That gave us the edge we needed to be able to offer and buy the house before other buyers got the chance. Even before our offer was accepted, Lauren worked with our lender’s timeline to schedule the necessary inspections. After our offer was accepted, Lauren walked us through the entire escrow process. She truly made the entire process so seamless. We wholeheartedly recommend Lauren to anyone looking to buy or sell a home. Lauren, we cannot thank you enough!"
-BUYER | Walnut Creek

★★★★★
"Kerry was extremely professional, during the sale of my home. She kept me in the loop, listened to my feedback and if needed would gently make suggestions on the best way to proceed. I did not want to paint or stage and she was able to show me that the best way to proceed and have a successful sale would be to do both. I did and the house sold within 10 days. I highly recommend her. "
-SELLER | Pam

★★★★★
"Tammy helped our family buy our first home. We are a busy family of 5 and she took so much initiative in the home buying process keeping us informed every step of the way. We visited an open house on a Sunday with offers due by Wednesday. Tammy exceeded our expectations with a beautiful presentation put together in 24 hours regarding the property and comps in the area to help us with our purchase price on the home. Our home had 12 offers and she guided us through the negotiation phase and helped us come in with competitive terms of the agreement and ultimately we where chosen! Her knowledge of the real estate market and excellent communication skills really made our home buying experience great-I highly recommend Tammy Ohs if you are in the looking to buy or sell a home!"
-BUYER

★★★★★
"Melanie was great to work with! We have used her to purchase and sell our home. Extremely thorough, she will not let anything fall through the cracks. Her marketing is top notch as is her entire team. Our home was in great hands with Melanie!"
-SELLER | Veugeler

★★★★★
"We've used Melanie as our realtor on three separate occasions now. She helped us sell our Concord, CA home back in 2014, purchase a new home in Clayton, CA in 2018, and just recently she sold our Clayton home in August 2023. On each occasion, she works closely with you on the best strategy (pricing, staging, inspections, listing) for your specific home. She is well connected in the community and is able to handle the inspections, the title company, the showings, very efficiently without taking up all your time or wasting any of your money. Each time Melanie has sold our home, it sold in under 5 days and always for over asking price. Each time we have used Melanie to purchase our home, we have been able to negotiate and reach a sale price under asking. It's just amazing what she is able to accomplish! I think the best part of working with Melanie is that you are getting a dedicated, hardworking, agent who handles all the "hard stuff" and makes home buying/selling as easy as possible. She communicates very effectively every step of the way and makes sure you understand what is going on so you can make the best decisions. She does all of this while still being one of the nicest, sweetest, most approachable people you could ever work with. I give Melanie my highest recommendation possible to use for all your Bay Area home buying/selling needs!"
-BUYER & SELLER | Glon