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★★★★★
"We absolutely love working with Susannah. She came recommended by two close friends. She helped us find a wonderful place in Hyde Park/Kenwood, as well as selling our existing condo. She is excellent at explaining the real estate market to newbies, is super patient and is willing to go into detail if you ask (though she also will give you a shorter summary if you don't want all the details) and is super knowledgeable about the area. She walks the perfect line between explaining the overall picture with lots of context about what is "common" or "usual," while also letting you make your own decisions without any pressure or bias. Super communicative without pestering us. Went above and beyond to help us stage our home and make it look so beautiful -- it sold at exactly the price that we wanted, even though we were worried about the market softening. Overall an excellent experience. My partner and I highly recommend her!"
- B.C.
★★★★★
"We were so lucky to work with Susannah on our first home purchase. We had a lot of specific wants as working artists, that not all people would understand or respect. We couldn't have done it without her. Susannah was very patient, understanding, and brilliant in helping us set up criteria, give feedback on parameters, book walk-throughs, and help us with follow-up queries. Never were we pressured or dismissed in our decision-making, or othered for our budget. With Susannah, we didn't only get a super pro, but she made the process for us transparent, informative, easy to follow and empowered us to be critical. Thanks to her we not only have a home now, but we get to look back at the process with joy."
- Nadine & Nick
★★★★★
"We had some pretty specific things in mind when searching for a home–a timeline, a budget, and also a set of preferences that didn’t exactly correspond to any one category of home but were often, frankly, subjective and hard to describe. We could not possibly have had a more attentive and understanding agent than Susannah. She knows her neighborhoods the way only someone who is both a committed longtime resident and a passionate architecture history nerd would, and she applies her love of Chicago and its housing stock to every part of her work. She didn’t just listen to us; she “got it,” and offered useful suggestions without interfering in our process. Moreover, Susannah was diligent in guiding us, first-time buyers, through the housing market and all the steps in the buying process. She set up a custom search, explained the dynamics of the current market expertly, made tons of appointments on our behalf and always showed up early, checked in with us when we needed (gentle!) prodding, and kept us on top of things all the way through closing. She also has excellent contacts and recommendations for things like attorneys and home inspectors. We enthusiastically recommend Susannah to anyone in the market for a new home in Chicago."
- Stephen
★★★★★
"Thanks to Susannah Ribstein, we were able to sell our beloved apartment despite the pandemic, kids, and long distance working against us. Susannah was there to make everything happen. She helped us strategize the best ways to list, helped us arrange to have the unit ready to show, recommended who to work with for legal counsel, and even acted as liaison with our coop board to answer a few tricky questions (and she did SO MUCH MORE). She was professional, competent and encouraging while also maintaining enough of a laid back relationship with us that we felt comfortable to accept nearly all of her well considered suggestions. The sale of our apartment would not have happened without Susannah"
- Kristyna
★★★★★
"Susannah Ribstein is an absolute gem. My partner and I could not have wished for a more knowledgeable, competent and caring realtor. She took our needs seriously and guided us with tremendous skill and experience throughout every step of the home buying process. We feel extremely lucky to have worked with her, and we would recommend her services to anyone looking to buy or sell a home."
- Anya
★★★★★
"My husband and I worked with Susannah to purchase our first home and could not be happier with our experience. Nearly every step of the way was new territory for us and Susannah was a great guide. Everyone she recommended we work with along the way was also wonderful, and we felt really supported during a process which can be overwhelming at times. Susannah is practical, kind, and has great taste (but will get to know your taste too!). Hoping not to have to buy a house again any time soon, but if we do, we'll go back to Susannah."
- Rebecca
Susannah's background in historic preservation makes her a trusted partner & resource for clients seeking the technical expertise and guidance they need to become confident stewards of Chicago's built environment.