Susan Henley, Real Estate Agent

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Client Testimonials

★★★★★
"I need two more stars to truly represent Susan's indispensable skills and expertise in expediting my buying one property and selling another in a very short period of time, with outstanding outcomes in each instance. My recommendation is that if you want to accomplish a successful real estate transaction, choose Susan Henley." - Sue R.

★★★★★
"We were new to the area and on a tight timeline to find and purchase a home. Susan went above and beyond locating homes for us to see and setting appointments that fit our busy schedule. Her demeanor was wonderful, patient, engaged and pleasant. She was skilled at selecting homes which fit our very specific list of needs. Her knowledge of the entire area is better than anyone I have met and her relationships within the real estate community helped us get a complicated deal done on time. I was also impressed with her long list of highly rated contacts for improvements, decor, landscape, repairs etc. Susan is the real deal, a hard worker that listens to needs and provides results. We will use her for any future purchases and sales.Top recommendation from us." - Tammie & Greg H.

★★★★★
"Susan recently helped my partner and I purchase our first home! We were moving quickly and had a particular wish list. She always provided honest, objective feedback on properties we viewed - and didn't hold back if she felt pricing was too high or low. This was particularly helpful as we had not had any real estate experience in determining the value of a property prior to this. We relied heavily on her experience in that regard. She was especially helpful during closing - going through all the documents with us in-depth to ensure we understood everything. Because of this, we never felt any pressure or stress throughout the process. I highly recommend Susan (and already have!)." - Ian S.

★★★★★
"We have worked with a few different realtors in a few different markets. Our experience with Susan Henley was fantastic. In a challenging market, she was patient, informative and adaptive. She impressed us with her knowledge of the market and the rental and sales processes. She was tireless and happily walked us through whatever different housing we thought might meet our needs. When we made a final decision, her professionalism and follow-through helped make our deal happen. She was really helpful during inspections and offered great recommendations about financing. She also has a great eye for design. She was more than just a realtor, she was an advocate trying to make sure that our whole home-buying experience was as smooth and flawless as possible. We love our house and hope to stay there for a long time, but we'd work with her again in a heartbeat!" - Kate J.

★★★★★
"My experience with Susan has been fantastic. She helped us sell our old home and buy our new one. Both deals were fraught with bizarre and strange problems, but Susan navigated us through the mayhem with calm and level headed-ness. When weird things threatened to derail the deals, she knew who to call to get it straightened out: Her contacts are second to none. She has the patience of a chopping block, and has shown houses to my wife and me, off and on, for the last 5 years, even though we were not ready to move. No matter the hour or day, Susan returned emails and phone calls promptly. She is savvy, smart, and the consummate professional. She is always on your side and I would use her again, absolutely. Without reservation, I recommend Susan for all things real estate related." - Thad E.

Awards

ABR® Accredited Buyer’s Representative

ALHS® Accredited Luxury Home Specialist

ASP® Accredited Staging Professional

CNE® Certified Negotiations Expert

Philadelphia Magazine’s Five Star Agent Award-2010-2018

Specialties

Buyer's Agent
Listing Agent
Relocation
Staging

Education

Thomas Jefferson University

About Susan

Susan Henley is an award-winning Realtor. She has received Philadelphia Magazine’s Five Star Agent Award for overall customer satisfaction for the past 11 years. For more than 16 years, Susan has helped families from Philadelphia to the Main Line and beyond, buy and sell homes with confidence. Susan personally handles every detail of marketing her listings. She is a luxury home specialist and an accredited home staging professional. Her real estate marketing expertise and negotiating skill, have helped her many clients receive top dollar for their homes in the shortest time possible.

Susan is personally familiar with the challenges of relocating, buying, selling and renovating homes. Originally from Jacksonville, Florida, Susan moved to the Philadelphia area 27 years ago and has moved locally, since then. As a result, Susan has real insight into what her clients are going through. “I can easily think back to the questions I had when I moved here, and the various questions about a complex process I knew very little about. Because of this, I like to educate my clients and walk them step by step through the home buying and selling process. I want it to be as stress-free as possible.”

Having graduated with a Bachelor of Science in Nursing, Susan was previously a Registered Nurse. “It may seem as the two careers are the polar opposite; but, as I thought about how I like to treat my clients, it is many of the same traits that have carried over from my Nursing career- attention to detail, advocacy, professionalism and caring.

When asked why she made the career change, Susan says, “I was a real estate buff before ever getting into the business. I have a family member who is a successful Realtor and she saw that I was naturally very interested in the business. She encouraged me to pursue a career in Real Estate. I haven’t looked back since. Being a Realtor, I get to help people with one of the most important choices they will make, finding their home. I find it extremely rewarding.”

Susan spends time in the community volunteering with The Junior League of Philadelphia and The Academy of Music. She has been honored to receive the Sustainer of the Year and the President’s Cup awards from the Junior League, as well as the Prudential Cares Volunteer Award for her many volunteer efforts.