Susan Crosier

★★★★★
"Susan was probably the best real estate agent that we've worked with on buying a house. I'm not sure we had any complaints. We appreciated that you took the time to get to know us and our family so you could have a sense of the type of house and neighborhood that would best suit us. You didn't put any pressure on us and you helped us navigate a very competitive market. Unless you could have magically made prices go down, I'm not sure what else you could have done better. We would use Susan again. In fact, if we ever need to sell our house and/or look for another home in the area, we will reach out to you. As for why, it's for all of the reasons listed in the previous answer." - Tim

★★★★★
"We decided to buy a new home to have more space to start a family in an area we wanted to be in. We chose Susan because of how great she did help us find our 1st home and then also selling that same home. She is great to work with and make the whole process so easy. Honestly dealing with Susan, we were never worried with Susan. We always knew she was working her hardest to find the perfect home for us. We will definitely use Susan again and we recommend her to all our friends and family who are looking to buy or sell." - Buyer

★★★★★
"Susan was able to help us find a home that met all of our most important requirements while staying in our price range. When we first spoke to Susan, it was clear that she would listen to us and our desires, while offering important advice where needed. As first-time homebuyers during a crazy housing market, we were intimidated by the homebuying process. She was able to answer our questions quickly and clearly, offer great advice, and made the homebuying experience seem less intimidating. Susan was quick to respond when we had a question or wanted to tour a home. Because of her responsiveness and knowledge, we were able to make a winning offer on the first home we bid on during a time when it was extremely difficult to find a home. I can't think of anything Susan could have done better. We would absolutely choose Susan again and would recommend her to friends and family because of her professionalism and thoughtfulness." - Jenny

★★★★★
"We came to the decision to sell our home in Texas after much contemplation, as it will always hold special value to us as our family's first home. Even after no longer using the home as our primary residence, we were always attached to it and came to the conclusion to list it after many conversations. We realized that this home brought us a lot of great memories and happy times, and hope to pass the baton to a new family to make new memories and to make the home their own. Luckily, it feels serendipitous that our paths crossed right when we made the decision to sell, after being informed that our former tenants were moving to a new home. We feel fortunate that they connected us to you, as it was difficult trying to navigate the wide array of available agents while no longer physically being in Texas. From our initial interaction, I appreciated your knowledge of the market and clear outlook on the best course of action to ensure a smooth and prolific selling experience. Honestly, the entire process of listing a home is stressful enough, and when you add certain factors that we encountered, like being in different states, and dealing with certain home renovations long-distance, I really appreciated how you became an advocate for both the home and us as sellers, connecting us to the best network of skilled workers and expediently being our guide throughout this process. We could not have dreamt of a faster, or smoother closing, and your role was integral throughout. Susan really helped us in every way. We hope our paths cross again, for any Texas real estate needs! We will recommend you to friends and family in a heartbeat! Professional, courteous, and fully invested in the home." - Mukesh

★★★★★
"The number of neighborhoods and the number of miles that DFW contains can make the process of narrowing down a search to a single home very difficult. Being from out of state with no prior knowledge of what each area has to offer even made articulating what we wanted a challenge. Luckily, one of our prospective jobs matched us with Susan. She was warm and had a charming personality, but what made her standout from others was her ability to quickly "get us." While our verbal directions were limited (a good school, maybe a pool?) she was able to see how we reacted to each potential home to quickly hone in on what would eventually be exactly what we were looking for. It also became apparent that she wasn't just looking for a sale. She steered us away from places she thought were poor matches or problematic properties and would turn tough when she faced off with opposing agents. She never pressured us. So when the pandemic made it impossible to continue to see homes in person but our move deadline became imminent, we really believed Susan would continue the search with care. We eventually bought our house after only virtual tours, and it was our trust in Susan that made taking that daunting leap smoother and less intimidating. Not a day has gone by since closing that I have not been grateful for our home, and for Susan for helping us find it." - Migdalia

★★★★★
"I was introduced to Susan by my neighbor of 49 years. I had no idea the blessing that would be. My mother passed away in 2021 and as you could expect I was a mess and had no idea what I was doing. I met with her one evening, she walked up to the door with a huge smile and a caring heart. We spoke and she immediately saw what I was up against. She said let me help you. She brought by someone to help with the estate sale and clean out of the house. We had been in the house for 49 years so you could imagine what I was looking at. Just like that she had the ball rolling, my anxiety lifted, and I had the help I most desperately needed. She kept me in the loop on everything as it was happening. Once the clean out was done it was time to do the necessary repairs on the house which she stepped in and took care of everything! She even helped on the repairs. In the middle of everything she also found me the most perfect new house. Itʼs everything I always wanted and more. When it came time to sign my childhood house over to the most amazing couple and their family, she was right there cheering me on and giving me courage to move forward to the next chapter in my life. She is the most kind, hardworking, loving, knowledgeable person Iʼve ever met. So the question is why did I chose her? Because she was trusted by someone that I trust and Iʼm so glad I did! My concerns prior to selling were that Iʼd have to do it alone, and how was I going to make it through this, but I did, because of Susan. The most positive part of the whole experience for me was the friend I made, the help she offered, and the way she was empathetic to my situation. To be honest there is not a thing I would change about my experience. I would pick her a million times over without a second thought and would recommend her to anyone looking to sell a house. She was truly a blessing to my family and I know I would not have made it where I am now without her." - Ilene

★★★★★
"When we met with Susan, we felt that she had the experience we were looking for in the current housing market. She came across as very real and not someone who was out to make sure they got the biggest commission but was going to look out for our best interests in buying AND selling. The best part was the marketing of our home. The pictures were lovely as were all the suggestions of what to do before we put it on the market. We would highly recommend Susan! We had several things go wonky with selling and buying and she handled it effortlessly. Especially considering you had Covid at one point and we went on a two week vacation!" - Christy

★★★★★
"Susan was always responsive to our inquiries and made quick arrangements to view homes." - Janis

★★★★★
"The most positive part of this experience was that Susan always made herself available to answer questions. She was never “pushy” just helpful." - Betsy

★★★★★
"We had a wonderful experience with Susan Crosier as our agent. She was a wealth of information and helped us every step of the way. She mentored us and advocated for us even before we started touring homes. She listened to our list of needs and wants and helped guide us in the right direction. She devoted a large block of time to us and we started touring available homes. We knew right away when we walked into our home that it was the one. Susan could sense our excitement and went right to work drafting an offer and guiding us in the process. WIth a little luck and a lot of skill, we had our first offer accepted! Her assistance didn't stop there, though. She walked us through the inspection and every "back and forth" with the seller. We trusted her with every step of the process and were in our new home quickly and efficiently as a result! Although we plan on staying in this home for many years to come, we would use her again for the process in a heartbeat. Buying a home is such an important and pivotal moment and I can't imagine a better agent to help guide you along the way. We are so thankful we found Susan!" - Jacqueline

★★★★★
"We knew Susan would work hard for us and that we could trust her completely. Susan made everything so easy and went over and beyond to make sure our new house was perfect for us." - Casie

★★★★★
"Susan was always so patient with our questions and really guided us through the whole process of selling our first home and building our new home. You made it easy for us! We value her knowledge, guidance, and expertise." - Hannah