Kelsea Smith

★★★★★
"There are no words to express how Kelsea along with Team Ortiz helped us find our forever home. I can’t say enough positive things about her! As a single woman and a first-time home buyer I had no idea what the process is. I never saw Kelsea only as a Realtor. It was like Team Ortiz introduced me to a friend who would be my side and help me through this. I wasn’t looking to buy a house but Team Ortiz helped me see that I could own a HOME and that I deserved to have a place of our own. It never felt like they were trying to sell me a house but rather walked us through each step of the way and answered my millions of questions. Even during a pandemic, Kelsea made us feel safe and never let us lose hope even though we would be going against multiple bids when the market was so hot! By week two, Kelsea knew what I was looking for or better said what I needed for my family… First of all, I needed a place that “Mom” would feel comfortable. She would walk me into a house and say “Mom would love this” or “This is perfect for Mom”. She has never met Mom but she already knew what Mom would love or hate. She wasn’t only knowledgeable about home buying but very understanding about my wants and needs. It is apparent that Kelsea and Team Ortiz know the business inside-out and care about home buyers. I will be forever grateful for the time, patience and guidance shown by Kelsea and Team Ortiz! I highly recommend Kelsea and Team Ortiz to anyone!!!." - Gabriel

★★★★★
"I have been in the market close to 3 years and was very skeptical about using another realtor. At this point, I had already gone through 3 with Kelsea from Team Ortiz being my last. I’m a healthcare worker working 18 hour days, sometimes 2 weeks straight before I get a day off. Being in a competitive market, being pre-approved, working countless hours of overtime, and still not finding a home was very stressful. I had already gone through 2 other realtors that just didn’t work out. My availability also isn’t great because of my schedule. Sometimes I would find a home but couldn’t see it until days or even weeks later. At that point, they were no longer available. I also submitted offers that were never picked and found homes with multiple offers standing. I think one home I found had 14 offers already! I was super hesitant to ask anyone else to take me on as a client. I met Kelsea a few years back and kept in touch here and there but it had been years since I last saw her. I saw she was a realtor but was embarrassed to tell her I wanted to buy but only had 1 day every 2 weeks off to try to make that happen. I felt like that was why my other realtors just didn’t want to deal with me. I was discouraged thinking maybe this just isn’t for me. I had seen a home I really really liked so I went out on a limb and asked Kelsea to take me on as a client but told her I found a place now which gave her no time to really prepare. I had seen her post every day working and showing homes so I thought “why wouldn’t she be able to find me one?” She right away got to work and asked me when I would be able to see the house. Not expecting her to be willing, I told her I could only one day in the morning at 6-7am before my shift started. Let me tell everyone now.. Kelsea lives in Los Angeles and the house she was “showing” me is in Palm Springs with no guarantee that I would buy! 2 days later I was in the home and making an offer. I was already expecting the worse and started looking for backups but my heart was set on this one. Waiting for the listing agent to hopefully pick you is hard. Your emotions are up and down but Kelsea checked in every day and kept me in the loop step by step. I felt bad since she had made the long commute but she assured me I was her client and she would do whatever possible to help me. She really made my schedule her own which was what really made Kelsea and Team Ortiz a blessing for me. She would call before work, during my breaks, and after work to not intervene with me crazy work schedule. I had been in the market for 3 years and Kelsea made this happen for me in 3 days! Every time I see my home I think of Kelsea and her team. They really turned what seemed like a lost cause into my home and I couldn’t be more thankful. Being the owner now, I still can’t believe how fast and efficient Kelsea is. I’ll never forget her magic words, “we are going to be the best and strongest offer.” I have recommended Kelsea and the rest of Team Ortiz to everyone in my circle. You are never going to find a girl willing to jump in a car with you 2 days after taking you on as a client and taking you to what would soon be your home just because that’s the only day you can go! Thank you Kelsea and Team Ortiz for making this a reality for me.." - Jessica P.