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"Kathy Lam was extremely helpful in finding my new apartment in the East Village. When given very specific criteria for where I wanted to live with a limited budget, Kathy went above and beyond to find exactly what I was looking for. She rearranged her schedule for my roommate and I on several occasions, guided us through the whole process with ease, and was extremely responsive whenever we reached out with questions. I am very grateful to have found someone who I felt had my best interests in mind from start to finish." - Jared
"This review is for Kathy Lam who helped me find and purchase my new apartment in NYC. Kathy worked with me tirelessly since April of this year, and found me a great deal of places to look at in the beginning of my search. She kept my budget and desires in mind and together we found the place I'd eventually call my home. She was always quick to respond (even when she was on vacation!) and was always patient and kind, especially when things got a little rough with contracts and the application. She even got me a closing gift!! She was been a pleasure to work with and I'd recommend her to anyone. Thank you so much Kathy!" - Romina
"My roommate and I worked with Kathy Lam. She was absolutely amazing in this process! Our whole process took about a week - on a Monday we met her to see a place that wasn't quite what we were looking for. The next day she showed us a place that she thought we would like after speaking with us on Monday. On Wednesday we had the application in, and by Friday we were approved. Kathy handled just about everything for us, which made the whole process as stress-free as possible. I highly recommend asking for Kathy if you're considering using Citi Habitats for your apartment hunt/move. She went above and beyond to make sure we got exactly what we were looking for (at a great price too!) and her level of customer service is unmatched" - Anthony
"I would strongly suggest working with Kathy Lam, an important part of the Citi Habitats team! My 93 year old mother had been renting the ground floor of a private house for 41 years. On September 1st 2016, we found out we had to move. During the fall we had been looking for a new apartment with no success. Finally on Sunday January 15th, 2017, I found a listing placed by Citi Habitats. She responded within 2 hours. Wednesday I looked at the perfect apartment. Thursday I got the approval to start the leasing process. And a few days later I had the keys to our new hope. Kathy and her team at Citi Habitats saved my family. Its an act of kindness that we will never forget. Kathy was in routine contact with me. Checking in with me on any issues. Everyone was kind and professional. Kathy is part of a team at Citi Habitats and everyone contributed to my happiness. I would suggest anyone looking for a new apartment to see out Citi Habitats first. it will change your life" - Anthony