Jerylann Mateo

"We moved here from out of state during COVID and we were quite concerned about finding the right house. Working with Jerylann made our house search process simple and efficient. When we talked to her the first time we knew she was the agent for us. From advising us on the various neighborhoods, market analysis and communication with the sellers, Jerylann took care of everything. She helped us not just in picking the right home, but also helped us stay away from certain homes that we might have wrongly selected. Her effort didn’t end with closing the purchase of our home but she continued to help us with the move in work that we needed to get done. She also referred us to vendors that have provided excellent service. We are very thankful for all that she has done and would highly recommend her to anyone looking to buy a house in South Bay." - Atul A., Sunnyvale

"I wanted to write to you to tell you what a great house buying experience my husband and I had with Jerylann Mateo. In the past ten years we have bought and sold many houses and worked with over 6 realtors. Whenever we start working with a new realtor, we approach the experience with mild trepidation and are prepared for some sales shenanigans. However, we not only had a pleasant experience with Jerylann, but it was completely enjoyable. She fully respected our desires during our house-hunt, and even more impressive, she paid close attention to what we said and narrowed the search, tailoring the houses we looked at to our specific wants and needs. She is amazing! When we found our dream home, she went above and beyond to help us get the house, keeping in close and immediate contact with us throughout the process. She held my hand many times. I would recommend her to any of my friends. Jerylann is an exceptional realtor - professional, approachable, and enthusiastic. Thank you very much for a most pleasant home-buying experience." - Debbi & Bob F., Sunnyvale

"Jerylann Mateo is the quintessential professional. Knowledgeable, helpful, a great communicator and completely on top of all details. She helped my husband and me sell our townhouse in Mountain View for top dollar. Concurrently she helped us find and purchase a new home in Cupertino. We were thrilled with the outcome of both transactions. I was aware of Jerylann's outstanding performance for many hears, hearing reports from friends and colleagues who were very happy with her work. I am pleased I can now attest to her abilities first hand." - Susan M., Cupertino

"I am writing this letter to you as both a thank you and a reference for anyone who may be wondering if they should have you represent them as their agent. The short answer would be that they would be foolish to go with anybody else, but I will try to explain why in this letter. Jerylann, I met you because you were the floor agent the day I called the office. (I had no business looking at houses at the time, as you would later come to find out this is just a sick hobby of mine) However, a strange turn of events found you listing our house a year later, but even stranger was that within a few weeks we were taking it off the market and not accepting any of the offers that were coming in. Stranger yet, you understood our circumstances (too involved to go into) and stuck with us down a very long Real Estate Road. This road was not one you had traveled down before, but you brought your professionalism and desire to learn and you helped us through a process full of red tape! Without you we would not have been able to do what we did. Over the last 3 years I have been so honored to have you as a friend and as the person representing us in our Real Estate transactions. Because of you, we were able to sell a piece of our property and we are currently building our dream house on the other piece. We have all learned so much through this process, but the knowledge and expertise that you brought to the real estate part of this was critical! You have such integrity and standards, it was with such ease that I could ask you a question and feel complete confidence that you had the right answer. Jerylann there are not many people in this world like you, and those that have the opportunity to know you or work with you should consider themselves lucky! You are responsive and well prepared, your honesty and integrity are unquestionable, and your knowledge about your job is incredible! If you ever have the opportunity for someone to call me as a reference for you it would be my honor." - Lisa & Dan C., Los Altos

"We purchased our home from Jerylann 3 years ago and she was more than a realtor. She helped us throughout the process ensuring that everything was done in a timely manner. Her knowledge of the market and area is invaluable. " - Pam & Mike M., Mountain View

"Working with Jerylann was amazing. She made everything simple & seamless. She listened to my needs & wants and only sent me properties that she knew met my criteria. Due to her thorough preparations, I found my dream home on our first day touring. She negotiated an amazing deal for me and helped not only with a smooth transaction but also set up meetings with contractors, school, etc…she went above & beyond. I would recommend her to anyone looking to buy or sell a home." - Jessica W., Mountain View

"Jerylann's friendly yet professional demeanor made the process of selling my family home and buying my new "empty-nester" condo a surprisingly easy transition. Her experience and support made what could have been a tremendous stress into a wonderful success for me from both a financial and emotional standpoint. As an extremely busy professional with a demanding schedule, there's no way I could have accomplished this without her." - Matilde N. M.D., Menlo Park

"As first-time home buyers, we had huge dreams about what our first house might be like, as well as huge worries about how we were going to make those dreams come true. Jerylann made everything possible. Throughout our year-long search, across nine cities, through the financial ups and downs and emotional highs and lows, Jerylann held our hand. Her guidance, optimism, wisdom, endless patience and incredible work ethic made us feel safe, smart and supported through this intense time. She helped us get our dream first home (at under asking price!) and supported us in finding the best vendors to fix it up so it was perfect for us." - Elisa & Justin S., San Carlos

"We could not be happier with our experience! Jerylann is a true gem. Not only is she friendly, kind, and personable but she is also extremely professional, knowledgeable, and well connected to the real estate industry in Silicon Valley. We started our house hunt at the beginning of 2013. I already knew Jerylann from a business connections group through the Mountain View Chamber of Commerce. I trusted her completely and knew that she would do a great job as our real estate agent. I sure was right! Jerylann did more than just send us listings that met our criteria. She also followed up by email about specific properties that she thought would be a particularly good fit and offered to show us as many as we would like, both at houses and just with her. We really appreciated her attention to detail and observations when we would visit a home together. She's a pro and gives great advice. At the end of the summer, we found a property that felt like home. We were finally ready to put in our first offer (we were waiting for just the right fit before moving forward with the offer process). She walked us through everything effortlessly. She knows the market so well that she was able to advise us on how much to offer to be competitive but without wasting our money. We ended up being one of the top bids and had to go through a bidding war. She was the best advocate we could have had in this situation. Despite the difficult market situation, we were able to get our home our first time going through the offer process. We credit Jerylann for this success. Even after we closed, Jerylann stayed in touch with us and helped us find contractors to renovate our home. She even offered to help with ideas for renovations! She cares so much about her clients and it shows through all of her actions. We had talked with other real estate agents in the past and felt uncomfortable. With Jerylann, we know that she always has our best interest at heart. That's why she has so much repeat business from past clients. If we ever sell our home and want to move elsewhere, there is no question that we will choose Jerylann again and again!" - Ada & David J., Mountain View

"We met Jerylann through referral from another close colleague of hers. Never having met her, we didn't know what to expect since we considered Alain Pinel to be a 'boutique realty'. We were concerned they wouldn't want to work with us 'regular folks'! We were so so so wrong. Jerylann was there for us every step of the way. She listened to our needs and wish list, presented a variety of homes and narrowed it down to exactly what we wanted. When we were met with bad behavior by other parties, she was always there to be the buffer between us and the crap they gave us. She had great contacts, was on top of it all -- especially the schedule. Our search was in the SF general area and she was based out of Los Altos. She came up to our area whenever we requested to meet us pretty much wherever we were. During the holidays, while we were in Arizona -- she coordinated with us to schedule appraisals, inspections, etc. and she met with folks at our soon-to-be-home every time. She did ALL the work for the seller's broker on their short sale (who did minimal work, in my opinion) and really pushed the sale through when things got critical. I truly believe that if it weren't for Jerylann, we wouldn't be in our uber fantastic home today. Thanks so very much Jerylann. We owe you a lot and are so very glad to have met you!" - Nancy H., Daly City