Jennifer Sullivan

★★★★★
"We met Michael based on the top reviews posted by co-workers on the company boards. From our very first meeting, Michael impressed us with his in-depth knowledge of the local market. He took the time to truly understand our needs and preferences and was incredibly patient as we explored different neighborhoods and types of homes. We went through a lot of indecision and uncertainty in the changing market. But Michael and his team were very patient and never pressured us in making a decision. What truly sets them apart is the responsiveness of the Galli team. They were always available to answer our questions, schedule showings, and provide valuable insights. Their communication was clear and timely throughout the entire process, which made us feel confident and informed every step of the way. Michael, Ola, Patti, Jennifer, and Anna went above and beyond to make our home-buying experience as smooth as possible. Their expertise in negotiations was invaluable, and they were always looking out for our best interests. We were amazed to see Michael stepping in himself to help in a water emergency situation after we had closed on the home. The team continued to extend their support and help long after we closed on the home. We know we can call them anytime with a question or a concern. If you're looking for a real estate team that is knowledgeable, responsive, and genuinely cares about your success, look no further than the Galli team. They are simply the best in the business! - K. K

★★★★★
"Michael and his exceptional team made our dream of homeownership in Mountain View a reality, and then some! I cannot recommend Michael and his team highly enough! From the moment we started our house hunt, Michael was an absolute professional, yet so warm and friendly. He truly listened to what we wanted, wasn't pushy at all, and was incredibly knowledgeable about the local market. Michael's team is top-notch. Jennifer, for example, accompanied us on multiple home viewings and provided invaluable insights that were critical in our decision-making. The rest of Michael's team was equally impressive, patiently guiding us through an overwhelming amount of information with remarkable efficiency. They kept us informed at every step of the offer process, ensuring we felt confident and supported throughout. When it came time to make an offer, Michael went above and beyond, sitting down with us late into the night to meticulously analyze comparables and proactively bringing in other team members to expedite the loan arrangements and escrow details. This level of dedication and attention to detail truly set them apart. Michael's expertise was instrumental in helping us find the perfect home. When we were wavering about a completely different house, he skillfully helped us zoom back into the right set of requirements, ultimately leading us to our dream home. But what truly amazed us was their commitment to going above and beyond even after we got the house. They surprised us with a thoughtful gift as part of a heartwarming "key ceremony"--something none of our friends had ever experienced with their realtors. They also provided us with a comprehensive list of contacts for all the services we needed, making the transition to our new home seamless. And to top it off, Michael himself spent over an hour meticulously trimming the garden, simply out of his passion for landscaping! What really sets Michael and his team apart is their genuine care for their clients and their ability to truly partner with you in finding the perfect home. They made the entire home-buying process so much less stressful than we anticipated. If you're looking for a realtor and team who are truly dedicated to helping you find your perfect home in the Mountain View area, look no further than Michael and his exceptional team. We are so grateful for their expertise and support in finding our dream home! -Sucharitha V.

★★★★★
"We consider ourselves really fortunate to have had the chance to work with the Galli team while buying our first home. Being first time homeowners in the Bay Area market seemed terrifying and stressful from the outset but the Galli team made the entire process an absolute cakewalk for us. Throughout the entire journey, we felt that the team was always on the lookout for our best interests. Besides being kind and super friendly, every single member of the team that we worked with (Patti, Ola, Jennifer, Jessamyn, Ana and of course Michael) was an absolute rockstar in whatever they did through the process (buying, listing, and closing). While viewing homes, it felt refreshing to see the team help us refine our search criteria based on what would be best for our family. While putting down offers, the team helped us come up with a clear and definitive strategy along with a pricing point that would eventually help us get the home of our choice. While closing our home, the team spent countless hours educating us on our possible risks, answering our million endless questions about home ownership, repairs, and personally helped us work with numerous vendors to find the best possible price while also prioritizing the items that would be blockers for us to move into our new home. Overall, I could not speak highly enough of the Galli team and would absolutely recommend their services in a heartbeat. I'm certain that we'll be working with them through our time in the Bay Area. - Sandeep Ranganathan

★★★★★
"I've worked with several top buyer and seller agents in Mountain View and Los Altos, and the Galli team is in a category of their own - far exceeding expectations. We worked with the team for 4 months and closed on our dream house! I put some details below, but the bottom line is that Michael and his team (Patty, Ola, Jennifer) are not only super competent, responsive and great at their jobs, but they genuinely care about the quality of the work, the client experience and really showed so much caring for us. We consider them great partners and also dear friends! Search - We liked to do the listing searches on our own but supplemented with Galli team's several off-market or pre-listing previews they setup for us. Visiting homes with Michael was HIGH ROI - He has a very meticulous eye and helped us better understand what is workable (now much it would cost to fix) and what was a dealbreaker - from a safety, resale, aesthetic perspective. The team was very responsive to our feedback, prioritized the many issues in the disclosure packets, brought in outside experts when needed. Where Michael was masterful was in pressure testing and helping us clarify our "maybes" to a "no" or a rock solid "hell yes" so we were very prepared and certain when we went to offer stage. Offer - We were considering several homes and Michael and his team kept a very close pulse on developments on each of our interested homes, so we had very sound guidance on strategy, timing and pricing, which all turned out to be very, very accurate. When the opportunity came to make an offer on our dream home, they were on standby every step of the way to make sure we were financially, emotionally, psychologically ready to put forth the best offer we could. We got the home not because we were the highest bidders, but because we had a very strong and compelling offer, and we believe it was also because Michael's reputation for following through to make the process as reliable and positive as possible for all parties - the buyers and the sellers, and agents. Escrow and Onboarding - Once our offer was accepted, we ran into several surprises in the financing and closing, which Galli team helped us work across all parties through to ensure a timely and smooth closing process. We also worked with the team to help us plan what needed to get addressed/fixed and a list of their trusted vendors (e.g. interior designers, movers, fumigation, paint) so that the move-in experience was simple and timely. They even came out on moving day to check in and offer help! - Monica T.

★★★★★
"We worked with Micheal, Jessamyn, Patti, Ana, Ola and Jen. Each one of them is fantastic at what they do. They were our buyers agent and were always available to answer any question, provide guidance through out the entire process. They are exceptionally talented, extremely professional and thorough! As first-time home buyers, little did we know what to expect from the process, but they made sure we were informed every step of the way. They are always very quick to respond and are very accommodative to your needs. Micheal's pricing strategy is on point, that helped us buy our dream home at a price point we are comfortable at. Highly recommend working with them. - Swathi Gowda

★★★★★
"We cannot say enough nice things about Jen. She always made time for us, indulging us in exploring homes high and low, near and far. She would always give us her unbiased opinion, but yet quickly understood what we were trying to find and helped us narrow down our search to a few areas (from the many). Ultimately, we found a home that we absolutely love, and would not have gotten here without all the help, effort and time that Jen spent with us. We would highly recommend anyone looking for a realtor to give Jen a call! Sejal Thakker

★★★★★
"Jennifer is one of the best agents out there; truly representing her clients in a manner that utilizes her market expertise to provide a seamless process when buying or selling a home. Jen keeps her pulse on the real estate market, balancing current trends with historical knowledge, and utilizes her local expertise to ensure her clients are represented with the highest level of service. Jennifer's keen eye for design and stylistic approach allows those she represents to both stage their home to maximize sales opportunities and/or provide a vision when looking at a new home's potential. We were so thankful to have Jennifer's guidance and representation and would absolutely use her again. Wendy and Dave

★★★★★
"Jen was great! I was a first-time homebuyer and Jen helped clarify every step of the process. She made great property suggestions and really took on board what I liked and didn’t like about each one. She quickly responded to all of my questions and spent multiple days driving around to house tours with me. After closing, she also provided some great references for painters, etc. I’d definitely work with her again! Katherine G

★★★★★
"We were so lucky to find Gretchen Swall, and her partner, Jen Sullivan, to sell our house in Los Altos. Their experience, their honesty and their guidance made the entire process from listing, moving out, and then relocating; about as smooth as possible in today's real estate market. My husband and I were able to trust them from the start and relied very heavily on their advice. I'd highly recommend these two ladies due to their knowledge of the market and their straightforward communication style. Cindy Davis

★★★★★
"Fantastic experience with Gretchen & Jennifer, who helped us purchase our first home in Palo Alto!” Elizabeth Gardner

★★★★★
"Gretchen and Jen are truly amazing! After our first meeting, we were sold on partnering with them to help us find our home in the South Bay. Finding a home in a competitive market while living in another city can be stressful, but Gretchen and Jen made it so easy! They were touring homes on our behalf and helped us narrow in our preferred neighborhoods. When it came time to make our first offer, Gretchen navigated the situation beautifully and closed the deal! Gretchen's decades of experience both in finance and real estate were invaluable and we are so thankful for her expertise. Not to mention, Gretchen and Jen are an absolute BLAST to work with!” Meg Quintero

★★★★★
"What a journey this has been. Jennifer and Gretchen were with us the whole way. With this crazy competitive Palo Alto market we almost gave up! But Jen was supportive, encouraging and always upbeat, and she wouldn’t let us settle for just anything. She was always on time, very communicative, professional and a pleasure to work with. Jen and Gretchen helped us find and buy our dream home. and continued to be extremely helpful throughout the escrow process and beyond, helping us find contractors and giving advice about renovations. We feel fortunate to have found them. If you are looking for the best, honest, hard working agents who always keep your personal interest in mind, then go with Jen & Gretchen.” Melissa Racz

★★★★★
"We are forever grateful! Gretchen & Jen provided great advice on purchasing our dream home in Palo Alto. They have a passion for what they do and you can tell that they love their job and the services they provide.” D.R.