Cynthia Pensiero-DeFazio

★★★★★
"Thanks for everything you have done to usher us through this process during a difficult time. It truly was a Blessed transition that began with a friendship with our Aunt and then your carpet, cleaning and staging expertise which resulted in a cash buyer who loves the home!" -Stuart P.

★★★★★
"This is our third home purchase with Cynthia and her team. She helped us secure our Dream Home in a competitive market! A consummate professional with immeasurable experience. Cynthia is part of our family. She is the BEST!" -Karif and Cyrita T.

★★★★★
"We were so very fortunate to partner with Cynthia and her team to sell our home. They were instrumental in understanding the value of the home and supporting us in ensuring the sale went quickly and smoothly. This included an in-depth review of the market, professionally staging the house, and steady guidance through the showing and closing process. Cynthia took the time to ensure we understood that she truly cared about our selling experience. Her team supported each aspect of the home sale process with detailed instructions, checklists and availability to answer questions. If a homeowner is looking for a smooth, stress free and expeditious sale, my wife and I would strongly recommend Cynthia and her team." -Shawn W C

★★★★★
"Cynthia is simply the BEST realtor anyone could hope to find. From the first day that we met her we knew she was the one for us. We have bought and sold numerous houses over the years, and have dealt with many different realtors, both as a buyer and seller. and Cynthia tops them all. She was aways just a call, email or text away, she was phenomenal in the way she handled everything with such professionalism and caring. During the sale of our home, we were going through a very difficult time with the illness and passing of a family member and Cynthia did everything, above and beyond, to lessen the burden of selling our home while being in another state caring for our loved one. Our advice to anyone looking to buy or sell your home, please make Cynthia your first call. Once you meet and talk to her you will know without a doubt that she is the one for you also. You will be in the best hands from start to finish." -Mike A M

★★★★★
"We have now sold three properties and bought one with the guidance and expertise of Cynthia and team. Every communication has been prompt, kind and helpful to bring our transactions to closure. Cynthia is simply amazing -- she truly cares about her clients. She knows what to focus on for the most value, how to best navigate challenging market conditions, and how to balance negotiating savings/profits while accelerating the timeline to close. I recommend Cynthia often as she is truly a rockstar in her field. Thank you, Cynthia and team!!" -Peyton O

★★★★★
"Cynthia helped me purchase my home in 2014 and helped me sell it in 2023. I will have her by my side as I look to purchase my next home. Her dedication to her clients is above and beyond and she keeps your best interests at the forefront. She’s not pushy and assists you to make the right decisions based on your needs. It didn’t matter how big or small the question I had, she and her team were always available, extremely knowledgeable, kind, and professional. I’m thankful I had all of them by side and will continue to have them with me during my next phase. Thank you for everything!" -Ashley

★★★★★
"Cynthia is an exceptional agent who is incredibly kind and attentive, while also being supremely knowledgeable - making sure every detail is accounted for. She's assembled the dream team for closing, making it as smooth as possible and completely changing my perception of what the home buying process can be. I cannot recommend her enough and can't imagine ever using another agent." -Brendan

★★★★★
"Thank you, Cynthia! I felt so confident throughout the sale process thanks to you (and of course, can’t forget the depth and breadth of your team). Thanks for being so responsive always, and a candid, trusted voice for us. I am so grateful for your expertise during the sale, and your friendship indefinitely!" -Elizabeth P

★★★★★
"Cynthia is one of the sweetest and one of the most patient people I have worked with. She is always willing to go the extra mile for her clients. She is very proactive in communication and kept us informed about the process throughout the journey. She also has a great team that is always willing to help. Cynthia is very knowledgeable and one of the most experienced agents in the Charlotte region. She knows the pros and cons of different neighborhoods and can guide anyone in finding a great home. Overall, we had a great experience working with Cynthia, and I would definitely recommend her to anyone who is looking to buy or sell a home. " -Bharath K R

★★★★★
"I met Cynthia when she was recommended by a dear friend. From the first meeting, Cynthia and her team were 110% dedicated to finding the perfect home for me. Her persistence, patience and knowledge of the market led me to the property that I now own. She is the hardest working woman I know. She responds to you any time of day or night. She stuck with me for many many many months and never gave up. She is such a beautiful soul. I consider her a friend and would recommend her to anyone trying to find their dream home in this unpredictable market. Thank you so much Cynthia!!" -Debbie S

★★★★★
"Cynthia and her team offer very personalized service for their clients. Always available answering any and every question immediately. From the initial offer process through the final closing, her team is there for you every step of the way. A great team of professionals that make navigating the buying process very easy!" -Peter M

★★★★★
"In a class by herself. Absolute professional, focused with a social network that is amazing. Hardworking, positive, and available. Cynthia is a star." -Neil and Donna

★★★★★
"Cynthia is an exceptional realtor and incredible person. She made us feel like we were her only clients. She is professional, positive, and caring. She kept us informed every step of the way in the sale of our home. Cynthia went above and beyond in every way to ensure we had a positive experience. Cynthia made the entire process seamless. We appreciate all that she did for us. She and her team are absolutely amazing! We also have the privilege of calling Cynthia our friend. Thank you and continued blessings to you Cynthia, and to your team. You have so richly blessed us. " -Ron and Cindy

★★★★★
"I cannot tell you how much we appreciate Cynthia Pensiero-Defazio and her team at Compass for helping sell our home recently and buy another! She made us feel very special and taken care of. Cynthia listened to our concerns about selling and finding our new home. Our home was beautiful and sold quickly partly because it was presented beautifully in the photos. We had many things going on during our journey and don’t know how she stayed tuned into all that was going on with our sale and everyone else’s needs. We know she and her team love what they do getting to know her clients well and helping them sell their homes and find their new ones! Cynthia is a beautiful person inside and out!!!! " -Carol Reed

★★★★★
"Cynthia and her team are truly exceptional. They are top experts in their field, and their counsel is invaluable. They always communicate promptly, have accommodating/flexible schedules, and care tremendously are their clients. They have your best interest in mind at all times. When working with them, you feel that your needs are of paramount importance. Cynthia is phenomenal, a loyal and trustworthy friend. We have purchased two homes with her and look forward to an ongoing personal and professional relationship." -Dr. Cyrita Taylor

★★★★★
"We have worked with Cynthia and her team and they are amazing. They are helpful, friendly and care about helping us find a new home. I would highly recommend utilizing Cynthia for your real estate needs.." -Karif Taylor

★★★★★
"Cynthia is an exceptional person in every way. She is caring, efficient and thorough. Cynthia and her team made the buying experience so easy. She found the perfect home and took care of all the details. I can’t say enough about her and her team, including Laurie and Jill. I would recommend her services for your real estate needs. She follows up immediately and stays on top of all the minor details. This move was a totally stress free experience. And I’m in love with my new home!" -Nancy

★★★★★
"We have worked with Cynthia to buy our first house and most recent house. She is friendly, professional, and always has our best interest in mind. She makes the home buying process seamless and is an extremely valuable asset to have. I would not buy with anyone else. She truly cares for her clients and goes above and beyond consistently. I highly recommend her!" -Colin

★★★★★
"Our experience working with Cynthia has not changed since the first time we meet her. She is caring, sincere, informational, knowledgeable, patient, kind, trusting and the list could go on and on. We really value Cynthia's opinion. She will give you her honest opinion/advice with your best interests in mind. It's not about the sale for her, she really wants you to find your forever home and not to settle for anything less. We feel that God placed her in our lives about fourteen months ago and we couldn't be happier to have met her. We don't want to forget about her team with Laurie & Jill. They are the "Dream Team". Anyone that is looking to sell or buy a house, I have recommended Cynthia and her team." - Todd & Danielle Zivkovic

★★★★★
"Cynthia was absolutely wonderful to work with. She gave sage advice, connected us to impeccable craftsmen to help with repairs, and was 100% on top of all of the details every step of the way. Her team runs like a well-oiled machine and you can tell they love their jobs by their positive attitudes. She told us her goal was to make selling our home as stress-free as possible, and she more than succeeded. Thank you, Cynthia!" - Kelly

★★★★★
"Cynthia was with me every step of the way through the process of selling, responding to my every question, big or small, right away. Her vast knowledge and experience combined with her innate caring nature gave me reassurance from initial stages through closing that I was on the right track to get an optimum selling experience. I couldn't be happier and cannot thank her enough!" - Jennifer Watson

★★★★★
"Cynthia is a top 1% residential agent with complete attention to detail. Her support, communication, and guidance throughout the process are professional and first-class. Her delightful positive energy is a joy throughout the process, and we thoroughly recommend her team without reserve!" - Jack

★★★★★
"Cynthia and her team were such a pleasure to work with! They made the whole process seamless and we received top dollar! They answered all of our questions and were available anytime we had a need. Can’t say enough great things about Cynthia!" - Donna & Kjell

★★★★★
"Cynthia was a true professional in every sense of the word. She prepared for our first meeting, she did a market analysis on comparable neighborhoods, and made recommendations to get our house market ready. She gave us resources for repairmen, painters and brought in an outstanding photographer/videographer as well as an amazing stager. There is no question Cynthia went above and beyond for us while our house was on the market. She was always punctual and polished and presented with a warm, smiling face and positive attitude every single time. She and her team could not have been better. We feel so very fortunate we were able to have Cynthia as our agent. I would highly recommend her and her team!! She is truly the very best!!" - Bari

★★★★★
"Our agent, Cynthia, is someone we have known and trusted for years. She is polished, professional, knowledgeable and always her customers first. She is proactive, smart, warm and engaging. She is the definition of grace under pressure. She is exceptional. " - R.F

★★★★★
"When Cynthia entered our home to meet us, my wife and I knew she was the one to sell our home for us. She possessed a quiet grace, elegance, beauty, and a warm smile to make you feel right at home. As we got to know her, we realized she possessed tremendous communication skills and the ability to work with photographers, stagers, her team, gardeners, painters, and handymen to present the home in the best possible light. This resulted in 36 showings! She knew the neighborhood and the market and always had our best interest at heart. She showed she was trustworthy and her personality made real estate a fun and enjoyable experience. We would highly recommend Cynthia without any hesitation!" - George Namkung

★★★★★
"AMAZING!!!!! Cynthia went out of her way through the entire process to be there for us at every step! She was always prompt in her responses and provided all the support/advice/listening ear we needed! Even with the crazy market right now we were always able to get anything we needed from her and her team. We cannot say thank you enough!!!" - Tiffany & Nick

★★★★★
"Cynthia - Thank you for all of your amazing help and support throughout our buying experience. Your knowledge was amazing and your service levels are un-matched. You truly are a professional and a true joy to work with. Our buying process was filled with twists and turns and you were there to support us every step of the way. Without you, I am not sure this dream would have become a reality! Thank you for all you did - you are by-far the best Realtor in all of Charlotte!" - Lawrence

★★★★★
"Cynthia walked us through the listing and sale of our home step by step. She provided invaluable help by finding a stager for us to work with so that our home appealed to the broadest possible range of buyers. She made sure we knew exactly what to expect in terms of showings and what things we could do for each showing to make the best impression on buyers. She helped us negotiate the best deal on the sale of our home and then, again, helped us move step by step through the due diligence period and on to closing. She is excellent at what she does and also kind and caring in how she treats her clients. I would 100% recommend her to everyone I know!" - L.

★★★★★
"Thank you so much for everything Cynthia!!! You definitely stuck by our side through all the crazy ups & downs we encountered during the process & never let us lose faith. In the end we found exactly what we were looking for. Your whole team was truly amazing it was such a wonderful experience for Larry & I" - Noelle Fiore

★★★★★
"Cynthia and her team demonstrated smarts and calculated decisions which was for our complete benefit. Because of her ensuring our needs were met at all times, she positioned us to have a very comforting and prosperous experience. Her patience and attention to detail made us very secure in this process as she had us covered on all fronts. We appreciate her heart and dedication to her craft." - Ayannah & Darren Chance

★★★★★
"Cynthia was absolutely wonderful to work with. She gave sage advice, connected us to impeccable craftsmen to help with repairs, and was 100% on top of all of the details every step of the way. Her team runs like a well-oiled machine and you can tell they love their jobs by their positive attitudes. She told us her goal was to make selling our home as stress-free as possible, and she more than succeeded. Thank you, Cynthia!" -Kelly

★★★★★
"Cynthia - Thank you for all of your amazing help and support throughout our buying experience. Your knowledge was amazing and your service levels are un-matched. You truly are a professional and a true joy to work with. Our buying process was filled with twists and turns and you were there to support us every step of the way. Without you, I am not sure this dream would have become a reality! Thank you for all you did - you are by-far the best Realtor in all of Charlotte! " - Larry & Noelle

★★★★★
"Cynthia was phenomenal! She has been house hunting with me for over year and we finally found the perfect home for my son and I. Cynthia was very helpful and informative throughout the process. I’m thankful she was there with me every step of the way!" -Ashlyn Doucette

★★★★★
"Cynthia went above and beyond in her efforts to help my daughter purchase her home and then more importantly, helped her navigate through the stressful process of buying her first home. She is professional courteous and kind." -Ed Sedlacek

★★★★★
"Cynthia was there from start to finish. She facetimed me properties I was interested in and walked me through all possibilities. I would highly recommend her to everyone." -Susan Atkinson

★★★★★
"Our experience with Cynthia and her team was great! She is very familiar with the Lawson neighborhood which allowed us to meet our price point. Our home was under contract in one day! She is very attentive to detail and guided us through the selling process. Her team includes Laurie and Val who both were supportive and helpful. I highly recommend Cynthia as your realtor when you are buying or selling your home." - Bob & Cyndy Bree

★★★★★
"We have been involved in several moves over the past few years and none have been as smooth sailing as our listing and closing with Cynthia. Her knowledge of our neighborhood translated to a higher listing price than we would have believed possible. And we got it! She is experienced and knowledgeable, and always right on top of everything. If feedback and communication are important to you, you will be highly satisfied with working with Cynthia. She is friendly, professional, calm, responsive, and just a great human being. We are 100% happy with our experience with her and so thankful we chose her as our Broker." - Carrie Bishop

★★★★★
"I can't even begin to express how grateful we are to Cynthia for all she has done. Selling a home and moving is a very stressful experience and Cynthia helped make the process much more manageable and pleasant. Cynthia went above and beyond every step of the way. When it was time to sell our home I knew Cynthia was the realtor we wanted. And we were definitely not disappointed. If you are looking for a realtor who is kind, professional, caring, perceptive, organized and experienced Cynthia is the one you want. Thank you Cynthia for being you and being so amazing!" - Deanna Smith

★★★★★
"I would recommend Cynthia to anyone interested in buying or selling a home. She is awesome." - Brent Blain Simonich

★★★★★
"Wonderful job and my house was under contract in 1 day! Great customer service!" - Joyce Belfi

★★★★★
"Our experience with Cynthia and her team exceeded our expectations. From the video tour, pictures, constant communication, and wealth of knowledge from her and her team, we could not have been happier and made it a seamless process. Thanks again for everything!" - Lawrence

★★★★★
"We worked with Cynthia, Laurie and the team for our first home purchase. Every step of the way and every interaction we had was positive. They helped us navigate a tough market for buyers and land in the perfect home for us. Being first time home buyers their guidance was appreciated and really confirmed we were in the right place. I would and will recommend Cynthia and her whole team to anybody looking to buy or sell their home. If you go with them, they will treat you like family and you will not be disappointed! Thanks to Cynthia, Laurie and the whole team." - Matt & Taylor Rose

★★★★★
"Our experience with Cynthia and her team exceeded our expectations. From the video tour, pictures, constant communication, and wealth of knowledge from her and her team, we could not have been happier and made it a seamless process. Thanks again for everything!" - Barbara & Mike P

★★★★★
"Cynthia is an amazing realtor that goes out of her way to make sure you get top dollar for your house as well as making sure your whole experience goes smoothly. She truly cares about you and your family and will go to bat on your account for anything. Cynthia’s team is wonderful as well and the whole team is always there for you whenever you need them. They have an excellent line of communication with each other as well as the client. We had some setbacks in the process of the sale of our home and Cynthia and her team were on it faster then I could even make the phone call to them. They got everything straightened out and were by our side supporting us the whole way through. Thanks for a wonderful experience!!!" - The Fitzgerald Family

★★★★★
"Cynthia's flair for building a robust marketing plan during the height of the COVID-19 crisis enabled us to quickly market and sell our home. The drone video allowed potential buyers to thoroughly view our house without stepping inside it. This coupled with the professional staging of our home and assisting us with accurate pricing put us in a position for a quick sale with multiple offers. Cynthia demonstrated professionalism and timely communication." - John Cross

★★★★★
"Cynthia was referred to us by trusted family friends and we could not have been happier with our home-buying experience. She is extremely knowledgeable and was always there for us to patiently guide us through the process. As new residents of North Carolina, it was important for us to work with an agent who we could trust. Cynthia has made our move seamless and we are lucky to have her not only as our agent, but a dear friend." - Anna & Joe

★★★★★
"We met Cynthia during a relocation move and she has been a dream to work with. She is professional, knowledgeable, and responsive. We bought a new construction home and having her represent us was very helpful. She was the perfect realtor to help us transition to living in Charlotte full time!" - Kim Scholten

★★★★★
"Simply put Cynthia is a pro." - Robert Modlin

★★★★★
"Cynthia has been an absolute blessing. This was our first realtor experience and we couldn’t have asked for a better person to handle it for us. Cynthia has been a pleasure to work with every step of the way. " - Corey Brooks

★★★★★
"When my fiancé and I first talked to Cynthia, it felt like we were best friends. She is so sweet and great at communication. This was our first time buying a home and she made the process very easy. I would give her 10 stars if they had that option! She is the best and I would highly recommend her to anyone. " - Cassie Crutchfield

★★★★★
"TRULY BLESSED! There are no words to express how excellent of a home buying experience we have had. Cynthia, Laurie, and Val were AMAZING! In the midst of everything COVID, Cynthia and her team made sure our process remained seamless and stress-free. They made sure every “t” was crossed and every “i” was dotted along the way. These ladies were also our biggest advocates when issues arose that we didn’t even know needed addressed. Cynthia managed to be super congenial while always maintaining complete professionalism. And we LOVE that she worked so hard to get us such a great deal on our home! Due to the current pandemic, we originally shifted our goal from finding a “forever home” to finding a “good-enough-for-now home”. But somehow, some way, Cynthia was able to find us a home that works PERFECTLY for our family! We can’t imagine ever leaving our new home, but if we do, we certainly will be calling upon Cynthia again. And just like my future colleagues who originally suggested I reach out to her, we would EAGERLY recommended Cynthia and her team to our friends and family if they should ever decide to call the Charlotte area “home.” " - Kitila & Tyrone Heyward

★★★★★
"Working with Cynthia is always a pleasure. We worked with Cynthia on our very first home purchase and it was such a great experience that we enlisted her help again when searching for another home. She is always so responsive and on top of things. She makes the home search and buying process a lot less stressful than it typically is. We are so grateful for Cynthia's help in finding our new home! " - Braden Trunell

★★★★★
"Every time I tell people about our homebuying process their mouths drop. Cynthia made the process so incredibly painless, it was spectacular. As first-time homebuyers all we heard from friends and family was what a daunting process it would be. Cynthia was with us every step of the way, answering our questions as soon as we sent them and acting as if we were her only clients. That was really the best part, when Cynthia was with us or when we would call or email, we got her full attention. There was literally not one point in the process where I felt any kind of annoyance or aggravation as Cynthia’s client. I could not imagine, nor would I want to ever use another real estate agent after the great experience we had." - Carlo Fiore

★★★★★
"If I could give Cynthia 10 stars, I would! From start to finish Cynthia was professional, receptive and extremely supportive. She was able to show us options that allowed us to narrow down our wants/needs to find the absolute perfect home. Not only is she a top notch realtor with amazing connections but she is a wonderful caring person who puts her clients needs first! Couldn't recommend Cynthia any higher, if you are lucky enough to work with her then you should know you're in the best of hands! I will recommend her to everyone I know! " - Jillian Newell

★★★★★
"Cynthia was amazing throughout the entire experience! She selected outstanding properties and really listened to what our needs and wants were in our future home. She answered any question we had incredibly quickly - and she always did it so cheerfully! We really enjoyed our experience with Cynthia and wholeheartedly recommend her!!!" - Patrick McQuillan

★★★★★
"Of the 6 realtors I have worked with to buy/sell my house in the US over the years, Cynthia was by far the best! She understood our detailed requirements very well and was patient and supportive as we explored options in a city new to us. Once we had identified the house that fit our needs, I found the process of making offers and negotiating to be very smooth and stress free. Cynthia had really great insight and suggestions all the way through closing, every little detail taken care of. Proud to call her my friend now!!" - Preetisura Gupta

★★★★★
"Cynthia is an amazing realtor! She’s a great balance of strong and soft. Shes seasoned and you can trust her. She’s got great communication skills and is very quick to respond when needed. We highly recommend Cynthia, you will NOT go wrong with her!" - Kristina Pinkston

★★★★★
"Cynthia was absolutely amazing! She was always available for our questions and responded VERY quickly to our texts and emails. I honestly can't imagine how she could have done a better job. We're SO happy she was our realtor and STRONGLY recommend her to others!!! She's AMAZING!!!" - Patrick McQuillan

★★★★★
"I am so grateful to have been introduced to Cynthia Pensiero-DeFazio through a personal recommendation. She is truly an exceptional realtor and amazing person and I am so happy to have chosen her to represent me as a seller. From market analysis, identifying ways to enhance your property, and marketing your property to buyers and other agents, she guides you through the home selling process with regular communication and updates at each step. I couldn't have been more pleased with Cythnia." - Marty J.

★★★★★
"We have sold and purchased many homes over the years. Cynthia has gone above and beyond all expectations that we could have anticipated. Cynthia's professiona!ism, expertise, insight and unwavering support made our experience, during challenging times, special and manageable. Cynthia has the unique quality of being empathic and insightful, critical to the process of selling a home." - Nadine M. Bernstein

★★★★★
"We relocated to the area and were on a quick timeline to find a home. Cynthia worked with us to identify houses that fit our profile and was flexible scheduling with us. Cynthia and her team were great at providing their input and advice throughout the process. After finding our home, she also saved us several thousand dollars by negotiating a Home Warranty and having the buyer pay for closing costs. Overall Cynthia and her team were great to work with!" - Jared & Katia P.

★★★★★
"Cynthia is one of the most professional individuals I've ever worked with. I purchased my new home a day ago, and I was incredibly nervous, but Cynthia made the whole process a dream. She is not only extremely effective at what she does, but just a lovely person! My closing process was smooth, Cynthia and her team were a dream to partner with, they are on it! 100% of the time. There is no one else I would ever recommend." - Suset Cheong

★★★★★
"Cynthia came recommended to us by a co-worker. She lived up to the hype! Cynthia was great and we’ve already recommended her to a friend. We wanted to get our house on the market quickly and sell quickly. She did a great job with the pictures, brochures, and marketing. Our home had a lot of interest sold quickly! Cynthia is reliable, quick to respond, and flexible! Her professional demeanor and bubbly personality make her very nice to work with during a stressful time in your life. We’d recommend her to anyone looking to buy or sell a home!" - The Srygley Family

★★★★★
"Cynthia and her assistant, Laurie Hoots, made our first-time home buying experience as smooth of a process as possible. They were both incredibly responsive, moving swiftly when needed, and seeming to put the needs of our purchase contract and closing process before anything else they had going on. We could not have made it through this process without a team this dedicated to the client. " - Stephen Hoots

★★★★★
"Cynthia was an awesome realtor!! She was so patient with us and knowledgeable on the area. Relocating down to Charlotte was made so much easier by Cynthia; she even took us on a tour to help us acclimate to the area. She helped us find a great house and close in the time we needed. She is incredibly responsive and always so warm and caring towards me and my family! Even got our 6 month old some great toys to enjoy during our house hunting trip. Thank you Cynthia!" - Erin E.

★★★★★
"Cynthia was, as always, amazing to work with and made the whole (stressful) process so much easier! We couldn’t imagine going through the home buying/selling process without her!" - Kelli N.

★★★★★
"We were so blessed to be introduced to Cynthia through my husband's job relocation department. She was so patient and kind from minute one, making a new and scary experience a comfortable one! Not once did she make us feel rush or pressured, even when we switched gears and had her find us rental properties instead. She had the insight to recognize that as the right move for us at the time. It ultimately lead to her assistance in building our DREAM HOME!!! She was there every step of the way and we fully trusted her advice and guidance from dealing with the builder, choosing our designs, participating in walk throughs, to closing day! We feel like we gained a life-long friend, and we will continue to refer her to everyone who needs a relator. She is truly wonderful at her job and is a truly wonderful person!" - Bekki Leonard

★★★★★
"Cynthia was there for us through thick and thin as we weee in the process of building a new home. Honesty and courtesy come to mind when I think of Cynthia and we were lucky to have got to know her and her team during this process. I would highly recommend her if you are in need of superior customer service and unmatched representation. Thanks Cynthia!" - Spencer Mitchell

★★★★★
"Cynthia was fabulous! It's clear she has a tremendous understanding of the real estate market. She kept me informed via text message and email throughout the entire home selling process. She guided me on recommendations as it related to the buyers requests. She was there with me every step of the way." - Karen Allen

★★★★★
"As a former Realtor, I began my home search without the assistance of a Buyer’s Agent, visiting Realtor’s open houses and making appointments with the listing agents to view other properties of interest. My first encounter with Cynthia was at an open house for one of her listings. After a second visit, I decided that home was not for me. But I was so favorably impressed with Cynthia, I asked her to assist me in my home search. Cynthia is the consummate professional Realtor, while at the same time being incredibly personable and patient. With her assistance and diligence, I now have a home that could have been designed to my personal specifications. I would highly recommend Cynthia to anyone, including family and friends, looking to buy a home or is thinking of selling their current home." - Bill Nance

★★★★★
"Cynthia is terrific to work with! She is responsive, kind, on the ball, and overall a wonderful person. It is amazing how quickly she responds to emails, texts and phone calls, while also providing her undivided attention when she is with you in person. You can tell she truly loves what she does and always has a smile on her face. We would definitely recommend Cynthia and her team to anyone we know looking for a realtor in this market! " - David Lyons

★★★★★
"To say Cynthia was an absolute pleasure to work with is an understatement! My fiancé and I are young and relocating to the Charlotte area for work so to have such a knowledgeable, patient, honest, kind and funny realtor made a world of difference! Cynthia answered all of our questions, without ever making us feel like they were silly, and seamlessly guided us through each step of the process. She provided great advice without ever pressuring us and she absolutely had our best interests at heart. We are so grateful to have had the opportunity to work with Cynthia and are blessed to know her! " - Matt & Shannon

★★★★★
"We can't say enough about Cynthia! She is completely professional, thorough, and knowledgeable. It was such a pleasure to work with Cynthia, and she made everything seem so easy. She is positive, warm and caring, and all this in a bundle of energy and excitement. We would highly recommend her to anyone buying or selling property in the Charlotte market!" - Nick & Janet DiLeo

★★★★★
"I would find it hard to believe that I could say anything about Cynthia that has not already been said. No way in my book could she ever get anything but a totally satisfied rating. We moved to Charlotte a few years ago and Cynthia was our agent, who was just assigned to us - we did not choose. When we went to buy our house this time, she was the first call!! We did not even consider looking for another agent. The second buying experience was just as wonderful as the first. She is extremely knowledgeable, knows our area, always available and extremely considerate when it comes to taking us thru the process. When we bought our new home in December, we still had the previous home she had sold us and we were concerned about carrying 2 mortgages. She assured us she would get to work asap, get it on the market and get it sold. She did not disappoint! After a few showings and one open house, we had a VERY good offer and went into the closing process. All of this happened within 30 days of our home going on the market. There were several problems and delays, non of which were the brokerage's or our fault, but with our buyer. She kept us updated every step along the way and we closed Friday March 8th!! I cannot say enough good things about Cynthia. She remembered us from 4 years previously as soon as we called her for this new transaction. We truly think of her as family and should we ever have a need again, she will be the first person we call. This brokerage is very luck to have her, and so were we!!!! Thanks Cynthia!!!!! " - KEITH YOUNG

★★★★★
"Cynthia was a pleasure to work with! Her optimistic attitude and pure intentions helped me get through some hiccups with the sale of my house. I always knew she was on my side with every potential offer we entertained and with the final one we accepted. I would recommend her to anyone and everyone! " - Carolyn Schwartz

★★★★★
"Cynthia by far was the best part of our relocation process! Her keen eye to detail and market knowledge truly gave us an edge while listing our home. Cynthia’s communication through the whole process is the best I have ever seen! I truly feel as if we all became family through this! We could not have done what we did without her. Selling our home with Cynthia was a true blessing for us! We are truly grateful for all that she did! If you want an agent who is relentless when it comes to first class customer service choose Cynthia! Thank you again for everything from our family to yours! " - Mike & Tara Calzaretta

★★★★★
"Cynthia was SO easy and SUCH a pleasure to work with! Her communication with us was consistent and constant; you can tell she strives to keep her clients informed and updated. Her upbeat and "eager-to-please" personality got our house sold. She's persistent, knowledgeable and a genuine and warm person. She has the energy and positive attitude of a cheerleader! We could not have been more pleased with the service we received from Cynthia. " - Rory & Lisa R.

★★★★★
"Cynthia was a pleasure to work with. She helped us find and obtain our dream home. She was available when we needed her and a professional and friend through and after the process." - Karif Taylor

★★★★★
"Cynthia helped me and my wife find our first home. She was extremely friendly, informative, patient, and hard working. She was honest with us and always gave us her true opinion and thoughts. It was abundantly clear that she cared about us and our future. She went above and beyond and even had our carpets cleaned out of her own pocket. She made this experience enjoyable and I will definitely work with her again. I highly recommend Cynthia!" - Colin Genthert

★★★★★
"Cynthia was the best real estate we could have asked for. She was able to work with our schedule and deadline find us our home without making us feel pressured. " - Jose David Alvarado-Lopez

★★★★★
"I've had the distinct pleasure of knowing Cynthia on both a personal and professional level. Cynthia's works hard for her clients and is always willing to go the extra mile. She's trustworthy and truly cares about her clients. I'd recommend Cynthia to anyone for all of their real estate needs. " - Mitch Goldberg

★★★★★
"Cynthia is the most responsive and attentive professional I have encountered in the real estate industry. We have worked with her on multiple buy and sell transactions as a client and would enthusiastically recommend her to anyone! She has helped prep and stage our homes for sale, and executed transactions from beginning to end. " - Darrin Witt

★★★★★
"We had a great experience with Cynthia! She is energetic, positive, and very knowledgeable about real estate and the areas where we were looking to buy. She responded to all our questions quickly and always kept us informed during the process. We highly recommend her!" - Becky Nixon

★★★★★
"Cynthia is perfect in her field. I have been in the service business all my life so I know a little about the profession. Cynthia has worked with my wife and i over the past 5 years securing 1 purchase and is presently working with us on another possible purchase in Charlotte. She is a true professional with a big heart and lots of smiles. Knowledgeable in her field. A terrific real estate sales agent and the best I have met in my time." - Richard Frisch

★★★★★
"Cynthia was the quintessential real estate professional in helping us find the perfect home for our needs. She was highly responsive and very informed with options in the area. She quickly found resolution to any concerns or questions regarding properties. Highly recommended!" - Dr. Ben Horton

★★★★★
"We bought a new home. Cynthia was helpful in showing us neighborhoods. She timely communicated with us.She was friendly and nice to work with!" - Matt & Kristen Butler

★★★★★
"Cynthia was Awesome!! She responded to emails immediately, even late at night when I was expecting a next day response. She is truly an asset to the company! She went above and beyond to make our dream of owning a home come true!" - Tamera & Shawn Meekins

★★★★★
"Cynthia Pensiero-DeFazio was GREAT!" - Kelly & Mike Niro

★★★★★
"We can't Thank You, Cynthia ENOUGH for the professionalism, expertise and hard work in helping us find our DREAM HOME! We VERY much appreciate all of the time you invested- along with your patience and courtesy!" - Albert & Maggie Shehatta

★★★★★
"Cynthia Pensiero-Defazio was absolutely AMAZING! Great personality and understood exactly what we were looking for from start to finish!!" - Brianna & Paul Nero

★★★★★
"Cynthia was very attentive to all our needs and questions. She helped us with a couple of difficult situations both at the beginning of our home building process and right before closing. It was VERY reassuring having her in our corner when things did't go as planned. She is very professional and caring! So glad she was our agent!!" -Sarah & Paul LaMountain

★★★★★
"Cynthia is a pleasure to work with. Very upbeat, positive and extremely responsive! We will definitely recommend her." - Becky & Greg Mello

★★★★★
"Cynthia was not only a fantastic realtor-but also a friend! She made a very hard out of state move easy and at time- fun! When we did hit a few rough spots she handled them with professionalism and poise!" - Damon & Paige Kowolewski

★★★★★
"Cynthia was terrific! We got a quick sale and had to find a new home in a SHORT amount of time. We found one and closed in time to meet our buyer's schedule. Cynthia has a fast response time and she is very knowledgeable and easy to work with. Thanks!" - Gene & Laurie Melchior

★★★★★
"Cynthia is the best! We already told her that when we sell our other property that she is the one we want to handle it! Any questions we had were answered FAST! Her kindness and knowledge was outstanding. She felt more than to be a real estate agent- she became a friend! Thanks!" - Alan & Patricia Johnson

★★★★★
"Cynthia is Absolutely AMAZING! She made my family's move from Michigan to NC so special!! Thank you for your friendship, Cynthia !!" - Kyle & Stacy Johnson

★★★★★
"Cynthia was not only professional and dependable, she became a lifetime friend. Cynthia demonstrated a high level of personal integrity toward her work and diligence that helped us land our first home in Charlotte! Anyone should consider themselves blessed to have her as their agent! " - Carmelina Brockmann

★★★★★
"Cynthia helped me find my new beautiful home and provided excellent guidance throughout my home buying experience. She listened to what I wanted and continually looked out for my best interests. While working with her, I felt as if I was her only client. She knowledgeable and has a wonderful calming personality that puts you at ease and makes you feel like you have been friends for a lifetime. I am grateful she was my realtor but also lucky to now call her a friend. I recommend her to everyone I know!" - Amanda Leonord

★★★★★
"My husband and I have been dubbed as the "pickiest people on earth" so when we say it has been an absolute pleasure to work with Cynthia, it is in the utmost of highest regards. She has very patiently helped us to find our perfect new home, and has quickly sold our old one for us too. Cynthia has not only met our every expectation, but she has exceeded them by far (not an easy accomplishment, we might add)! In comparison to other agents, the commitment, dedication, expertise, time, effort and genuine love that Cynthia has for helping people in buying and selling their homes simply goes unmatched. She also has THE quickest response time of anyone we know and if she can't respond immediately, she lets you know that too-immediately! Cynthia's communication skills are "spot on" and that is always very important to us, especially as clients. For we firmly believe that, "communication is the key to every successful relationship". Without it, a relationship cannot survive. We will definitely always recommend Cynthia to our family and friends without any hesitation for their real estate needs." - Walter and Julie Sauciuc

★★★★★
"Cynthia was such a pleasure to work with. Knowledgeable, friendly, and patient are just a few of her key strengths. She did a wonderful job selling our home in Waxhaw and helped us find our new home in Charlotte. She listened to our needs and concerns and always put us first. Although we only worked with her a few months, it felt like we knew her for years...she is just that type of person that cares and makes you feel like family. We have since recommended her to friends. Thank you Cynthia for finding us our new home...You're the best!!!" - Erik & Kimberly Walder

★★★★★
"Our experience with Cynthia was a pleasure. Cynthia is a professional and a very caring person. She was there throughout our home buying experience and made us feel like we were important and not just a client. She handled all our request with professionalism and promptness. If I would be in the market to buy another house Cynthia would be the first person I would call. It was great pleasure working with her. " - Charles & Gail Rupe

★★★★★
"As first time home buyers, we were overwhelmed and not sure where to start. When we meet Cynthia her warm welcome and positive attitude won us over immediately. The way she listened to us, understood our requirements and limitations, and never pressured us made her the perfect realtor for us. Cynthia is the most outgoing, honest, hardworking realtor and person I know. We love Cynthia!!" - Lauren & Jacy

★★★★★
" I can not say enough wonderful things about Cynthia! She is a very knowledgable and dedicated realtor. She had a contract on the house we were selling in less than 12 hours of putting the sign in our yard, and found us the perfect home to purchase in a short amount of time. Cynthia came into our lives as our realtor, but will now always be a dear friend!" - Stacy Hazlett

★★★★★
"A+++ realtor/person. We had just started looking for a new house when we met Cynthia. From the first meeting itself we felt that she was going to be our realtor. Cynthia understood out requirements and budget, she showed us properties without any pressure to force a decision Cynthia's ability to lighten the atmosphere is admirable. We do not know how she can manage to smile in tough situations. A month later when we were ready to to list our old house for sale, undoubtedly we contacted her. We have found a friend for life." - Ashish & Sweta Agarwal

★★★★★
"Cynthia was fantastic to work with in selling my mother's home. The process was quick and easy. She was there to help settle my nerves through the whole process and made the transaction seamless. She is a wonderful person with an amazing soul on top of being a great real estate agent. I recommend her to all of my friends, family and clients." - DeAnn Leonard

★★★★★
"Cynthia is an outstanding realtor and an even better person. Not only is she very knowledgeable, she will kill you with kindness. We were so lucky to have found her and very thankful for how she helped us with our transition. I would recommend her to anyone without hesitation." - Scott Anderson

★★★★★
"Cynthia was a real pleasure to work with; she knows the area so well and showed my houses in my price range! She selected subdivisions with great school systems, convenient shopping and easy access! I enjoyed working with Cynthia very much." - Steve Rosson

★★★★★
"Cynthia is an agent who not only shows up on time, but is honest as well! She has assisted our family in numerous transactions and we will only call Cynthia! She knows the Charlotte market very well. She was able to provide a seamless transaction and made us feel like her only clients! " - J & K Kim

★★★★★
"My wife an I recently purchased a townhome in Mathews, NC. on a recent visit to the area. We were introduced to Cynthia Pensiero a Realtor through a friend. We could not think of a better person to be in this line of work. One of the friendliest people we have met. Cynthia coordinated the showing of 4 units on our weekend visit. She prepared her game plan through some initial correspondence via email with my wife. She was able to show units that fit our needs and provide us with important information of the area . Needless to say with her professionalism and preparedness, we were able to put an offer on the unit that weekend. Great enthusiasm, wonderful communication skills, and a joy to work with." - Richard & Alison Frisch

★★★★★
"We are extremely satisfied with our experience to date and wouldn't consider working with another agent as we relocate to Charlotte, NC. We would absolutely refer friends to Allen Tate, specifically to Cynthia; she is really wonderful to work with." - Scott Anderson

★★★★★
"Cynthia is an outstanding realtor and an even better person. Not only is she very knowledgeable, she will kill you with kindness. We were so lucky to have found her and very thankful for how she helped us with our transition. I would recommend her to anyone without hesitation." - Dan

★★★★★
"In a depressed real estate market, Cynthia Pensiero was able to do the impossible! Sell our home! It was with her care, personal attention to detail and positive attitude that helped get the job done! Cynthia handled many of the items herself as we had moved out of state." - Nancy & Glen Gustafson

★★★★★
"Relocating from the Midwest, I needed someone who was knowledgeable about the area and cared about my wants and needs. In Cynthia IO found these traits plus so much more! Cynthia is a terrific real estate professional who treated me like family! She is a pure pleasure to work with!" - Chris Pohl

★★★★★
"Cynthia was absolutely a dream to work with! She assisted with my husband, son, and I in finding our new home in SC while we were living in COVID lockdown in NJ. Cynthia worked with us relentlessly, sending us video tours of homes, taking phone meetings around our baby's nap schedule, and providing sage advice during a rapidly insane COVID-driven housing market. She truly made the remote buying process effortless for us from start to finish - her and her team handled everything on our behalf! I highly recommend Cynthia - she is knowledgeable, personable, and dedicated 500% of her time to our family. Just BEST IN CLASS!!" - Blair I

★★★★★
"We recently made the leap to sell our home after 16 years. From the minute Cynthia stepped in we knew she was the one to work with during this process. Cynthia made this experience one that was seamless and she did so with grace and understanding. Selling the home that you raised your children in is a bittersweet time and Cynthia was very sensitive to this and always put us at ease. I would highly recommend Cynthia and her team to assist in the selling/buying of your next home. They were professional, honest, and worked hard to give us the outcome we desired." - Alex Abbajay

★★★★★
"What a five star performance by Cynthia and her team of A-players! From the first day when Cynthia presented her sales proposal in mid-February to June 1, the closing date, she and her team completely wowed us with their great salesmanship, composure, subject-expertise, and wonderful suggestions. I cannot list them all but she just made all the right calls along the way - what to fix, how to stage, how and when to take photo shots, how to set prices, negotiate, how to deal with monkey wrenches, unexpected challenges, how to fulfill verbal commitments, etc. She has taken so much pain and stress out of us in this house-selling endeavor, not to mention selling it a price unimaginable for us when we started the process a few months ago." - Jodi Karagianes